This Privacy Policy explains how Makani Real Estate Management System ("Makani", "we", "us") collects, uses, and protects information when you use our platform, including our website, tenant portals, and communication channels such as WhatsApp.
We use the WhatsApp Business Platform, provided by Meta, to send account notifications, payment reminders, invoices, property updates, and to respond to customer inquiries. Messages sent and received through this channel are processed by Meta in accordance with Meta's own privacy policy and data processing terms, in addition to this policy. We do not use WhatsApp messaging data for purposes beyond providing and improving our services and communicating with you.
We do not sell your personal information. We share information only with service providers necessary to operate our platform, such as Meta (for WhatsApp messaging), payment processors, and hosting providers, and only to the extent required to deliver our services.
We retain personal information for as long as necessary to provide our services and to comply with legal, accounting, or reporting obligations.
We apply technical and organizational measures, including encryption of sensitive data, to protect information against unauthorized access, alteration, or disclosure.
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, contact us at info@makani.om.